Assessor Resource

CHCCSM012
Coordinate complex case requirements

Assessment tool

Version 1.0
Issue Date: May 2024


You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work with the person to determine and agree on the service provision requirements. 
Develop a plan with the person to identify appropriate services, their availability and expected outcomes. 
Obtain person’s consent to identify and exchange information with other services they are engaged with or being referred to. 
Negotiate and agree on collaborative working arrangements and services to be provided. 
Identify, implement and maintain duty of care responsibilities. 
Provide information to the person about the coordination role. 
Work with the person to establish their communication requirements and preferences. 
Assess the person’s needs for interpreter and translation support and arrange access if required. 
Work with the person and other services to identify barriers to attaining outcomes. 
Work with the person to prioritise needs and communicate these with service providers. 
Facilitate meetings to coordinate responsibilities and roles. 
Work with other services to minimise person’s confusion and concerns in a coordinated manner. 
Facilitate communication between service providers to identify and manage service duplication. 
Work with the person and services to monitor progress toward the person’s goals. 
Obtain the person’s feedback about services. 
Identify and implement further support required to meet changing needs and progress towards the person’s goals. 
Complete documentation in accordance with organisational policy and procedures. 

Forms

Assessment Cover Sheet

CHCCSM012 - Coordinate complex case requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCSM012 - Coordinate complex case requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: